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CREATIVE INTELLIGENCE SUITE

Font, creative asset, and creative risk management, all from one powerful Suite.
CREATIVE RISK REPORT

Discover key font risk findings from a survey of hundreds of creative professionals across agencies, brands, publishers, and marketing teams.

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30 YEARS AND COUNTING

Our Creative Intelligence Suite draws from 30 years of helping creative teams of all sizes streamline creative operations and maintain compliance.

WHY EXTENSIS NEW

See how Extensis manages millions of fonts and creative assets for over 5,000 global agencies, brands, and marketing teams of all sizes.

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LIVE WEBINAR

Mastering Font Management: Boost Efficiency, Mitigate Risk & Unleash Creativity!

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Resource Library

eBooks, Whitepapers, Research Papers, Manuals

CREATIVE RISK REPORT

Discover key font risk findings from a survey of hundreds of creative professionals across agencies, brands, publishers, and marketing teams.

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LIVE Webinar: Mastering Font ManagementSave Your Spot
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Font Management For Illustrator, Photoshop, And InDesign

Adding Fonts And Fixing Missing Fonts In Adobe Illustrator, Photoshop, And InDesign

Font management is a critical aspect of any creative workflow, especially for users of Adobe Creative Cloud – Adobe’s status as the most popular design software means thousands of creative teams rely on programs like InDesign, Illustrator, and Photoshop every day to get their work done. But using Adobe products doesn’t mean your fonts are magically in the clear.

Font Management For Adobe Illustrator, Photoshop, and InDesign

It’s still important to utilize font management solutions in tandem with Adobe Creative Cloud to ensure fonts are properly managed and don’t cause problems for creative teams.

Let’s look at how to apply font management best practices and create more efficient creative operations in projects using Adobe Illustrator, Photoshop, and InDesign.

Adobe Illustrator, Photoshop, and InDesign

Illustrator is a powerful vector graphics editor used for creating logos, illustrations, and complex artwork. Photoshop is a leading raster graphics editor for image manipulation and digital art creation, while InDesign is essential for layout design and desktop publishing. Here’s how font management works in these programs.

Adding Fonts

How do I add new fonts to Adobe Illustrator, Photoshop, and InDesign?

Purchase and download the fonts from a trusted source. Note: Fonts come with specific licensing terms that dictate how they can be used. Review font licensing terms before purchase or download. Terms may include restrictions on commercial use, embedding in documents, use on websites, or have other use limitations.

Double-click the font file and select “Install.”

The font will be available in Illustrator, Photoshop, InDesign, and other programs.

How do I install third-party fonts for use in Illustrator, Photoshop, and InDesign?

Purchase and download the font from the provider. Note: Third-party fonts come with specific licensing terms that dictate how they can be used. Review font licensing terms before purchase or download. Terms may include restrictions on commercial use, embedding in documents, use on websites, or have other use limitations.

Install the font via your operating system’s font management tool (e.g., Font Book for macOS, Control Panel for Windows).

Restart Illustrator, Photoshop, or InDesign if needed to see the new fonts.

Can I add custom or proprietary fonts to Illustrator, Photoshop, and InDesign, and if so, how?

Yes, follow the same installation steps as third-party fonts:

  • Purchase or download the font from the provider. Note: Review font licensing terms before purchase or download. Terms may include restrictions on commercial use, embedding in documents, use on websites, or have other use limitations.
  • Install the font via your operating system’s font management tool (e.g., Font Book for macOS, Control Panel for Windows).
  • Restart Illustrator, Photoshop, or InDesign if needed to see the new fonts.


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Updating Fonts

How do I update my font library in Illustrator, Photoshop, and InDesign?

Install new fonts or updates via your font management tool (Font Book for macOS, Control Panel for Windows). Restart Illustrator, Photoshop, or InDesign to refresh the font list.

How do I ensure my fonts are up to date and compatible with the latest version of Illustrator, Photoshop, and InDesign?

Regularly check for font updates from the vendor.

Use a font management tool to verify compatibility with your Illustrator, Photoshop, and InDesign versions.

Troubleshooting Fonts

What should I do if a font update causes compatibility issues in Illustrator, Photoshop, or InDesign?

Identify the problem:

Document the issue by noting any error messages, problematic fonts, and the specific issue(s) you’re encountering. Determine if the issue is specific to one font or affects multiple fonts.

Revert to the previous font version:

If you have a backup of the previous version of the font, replace the updated font with the older version. You can also check with the font provider to see if they offer previous versions of the font for download.

Clear font cache:

  • Close Illustrator, Photoshop, or InDesign.
  • On Windows, you can use third-party tools to clear the font cache. On macOS, you can use the following Terminal commands:
    • sudo atsutil databases remove
    • atsutil server shutdown
    • atsutil server ping
  • Restart your computer.
  • Open Adobe Creative Cloud and check for updates to Illustrator, Photoshop, or InDesign – install any available updates.

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Reinstall fonts:

Delete any problematic fonts from your system. Download and reinstall the font(s) from a reliable source.

Test compatibility:

Open Illustrator, Photoshop, or InDesign. Create a new document and test the problematic font(s) to see if the issue persists.

Contact support:

Reach out to the font provider for further support, as they may have a solution or an updated version of the font.

Missing Fonts

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How Do I Resolve Missing Font Issues When Opening Illustration, Photoshop, Or InDesign Files?

Illustrator, Photoshop, and InDesign will prompt you to replace missing fonts. Use a font management tool to find and activate the required fonts.

Why Aren't My Installed Fonts Showing Up In Illustrator, Photoshop, Or InDesign?

If you’ve been collecting fonts for a while, you may develop problems:
  • Fonts can get damaged as you move them from computer to computer.
  • Older font formats aren’t supported on recent versions of macOS.
  • Older fonts can have incorrect font information or other bugs–fonts are software, too!

Replacing Older Fonts

It isn’t easy to replace the fonts you use, especially when working with documents you didn’t create, but there are good reasons to switch to using OpenType fonts (or TrueType, if OpenType versions aren’t available):

  • You can use OpenType and modern TrueType fonts on both macOS and Windows.
  • PostScript Type 1 font files are specific to macOS or Windows and can’t be moved between operating systems.
  • Older versions of the Macintosh OS and Windows used platform-specific character encodings, which carries over to platform-specific “classic” TrueType and Type 1 fonts. Documents created on one platform would display some characters incorrectly on the other platform.
  • OpenType offers features that Type 1 and TrueType fonts lack.
Identifying Duplicate Fonts

Handling duplicate fonts is one of the biggest challenges of font management. If you have duplicate fonts, then you may have used different versions in different projects. If you use the wrong version of a font in a project, the text could wrap differently causing reflow and pagination problems.

  • You might have more than one copy of the exact same font; perhaps you downloaded it more than once, or added it to a system font folder but didn’t delete the original. That’s easy to sort out: choose which copy you want to keep and get rid of the others.
  • A bigger problem involves fonts that are the same typeface, such as Helvetica Bold Condensed or Garamond Italic, but aren’t exact copies. You might have TrueType and OpenType versions of your fonts. You might have two different versions of the same font; the newer version could have more glyphs or use OpenType features such as custom ligatures or variable weights.

Identifying Fonts That Conflict With System Fonts
  • A font’s internal name (sometimes called its “PostScript name”) is used by macOS and applications to identify specific typefaces. It may differ from the font’s filename and the font’s display name; you can see a font’s display name in an application’s font menu.
  • Some fonts that come with macOS have internal names that conflict with other popular fonts. As Apple improves security in macOS, you should consider replacing fonts in your collection that conflict with system fonts. Popular typefaces may have “pro” versions with display names and internal names that don’t conflict with the system font version.

How Do I Fix Fonts That Appear Corrupted Or Do Not Render Correctly In Illustrator, Photoshop, Or InDesign?

How do I fix fonts that appear corrupted or do not render correctly in Illustrator, Photoshop, or InDesign?

If you’ve been collecting fonts for a while, you may develop problems:

  • Fonts can get damaged as you move them from computer to computer.
  • Older font formats aren’t supported on recent versions of macOS.
  • Older fonts can have incorrect font information or other bugs–fonts are software, too!

Replacing Older Fonts

It isn’t easy to replace the fonts you use, especially when working with documents you didn’t create, but there are good reasons to switch to using OpenType fonts (or TrueType, if OpenType versions aren’t available):

  • You can use OpenType and modern TrueType fonts on both macOS and Windows.
  • PostScript Type 1 font files are specific to macOS or Windows and can’t be moved between operating systems.
  • Older versions of the Macintosh OS and Windows used platform-specific character encodings, which carries over to platform-specific “classic” TrueType and Type 1 fonts. Documents created on one platform would display some characters incorrectly on the other platform.
  • OpenType offers features that Type 1 and TrueType fonts lack.
Identifying Duplicate Fonts
  • Handling duplicate fonts is one of the biggest challenges of font management. If you have duplicate fonts, then you may have used different versions in different projects. If you use the wrong version of a font in a project, the text could wrap differently causing reflow and pagination problems.
  • You might have more than one copy of the exact same font; perhaps you downloaded it more than once, or added it to a system font folder but didn’t delete the original. That’s easy to sort out: choose which copy you want to keep and get rid of the others. A bigger problem involves fonts that are the same typeface, such as Helvetica Bold Condensed or Garamond Italic, but aren’t exact copies. You might have TrueType and OpenType versions of your fonts. You might have two different versions of the same font; the newer version could have more glyphs or use OpenType features such as custom ligatures or variable weights.

Identifying Fonts That Conflict With System Fonts
  • A font’s internal name (sometimes called its “PostScript name”) is used by macOS and applications to identify specific typefaces. It may differ from the font’s filename and the font’s display name; you can see a font’s display name in an application’s font menu.
  • Some fonts that come with macOS have internal names that conflict with other popular fonts. As Apple improves security in macOS, you should consider replacing fonts in your collection that conflict with system fonts. Popular typefaces may have “pro” versions with display names and internal names that don’t conflict with the system font version.
How do I troubleshoot font activation issues in Illustrator, Photoshop, or InDesign?

Restart Illustrator and your computer. Ensure the font is correctly installed and activated via your font manager.

Why are some fonts missing or substituted when I open a project in Illustrator, Photoshop, or InDesign?

Fonts may be missing if they are not installed or activated on your system.  Substitution occurs if the required font is unavailable.     

How do I activate and deactivate fonts in Illustrator, Photoshop, or InDesign?
  • Use a font manager to activate or deactivate fonts without needing to restart Illustrator.
  • Deactivating unused fonts can improve performance. 

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The Collaboration And Risk Management Tool For Creative Teams Doing Brilliant Things

Do you want better organization, less busy work, improved accuracy, and smoother collaboration? Extensis Connect and Connect + Insight are the best Adobe font managers for busy creative teams, with value extending across the Adobe Creative Cloud suite of applications.

See how Connect can improve your workflow. 

Resources

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Fonted House
Fonted HouseLearn how to protect yourself and your team from font issues that lead to inefficiency, legal, financial, and reputation risks haunting design workflows.Start Reading
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Beware of Font Risks On The Road To Project Bliss
Beware of Font Risks On The Road To Project BlissDiscover how to make the font risk you encounter on the road to creative project bliss way less scary.Start Reading
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The State of Risk in Creative Operations
The State of Risk in Creative OperationsThis report outlines and explains key findings for creative operations risk awareness and management from our survey of 245 industry professionals.Start Reading
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Font Risk Assessment Tool
Font Risk Assessment ToolA straightforward way to gauge the font licensing risk threat level in your creative environment.Start Reading
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Long-Term Effects Of Neglecting Your Creative Assets
Long-Term Effects Of Neglecting Your Creative AssetsLearn why effective creative asset management is vital to design success, then explore resources to become a creative asset management maestro.Start Reading
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Layered Licensing In Creative Projects
Layered Licensing In Creative ProjectsThis infographic both illustrates how various design assets play together in creative projects and provides solutions for maintaining licensing compliance.Start Reading
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Save On Font Server Costs
Save On Font Server CostsCalculate cost savings when switching from server hardware to the cloud for the management of fonts and other digital assets in this fillable pdf.Start Reading
resources-01
Connect: What's Under The Hood
Connect: What's Under The HoodView a list of Connect Fonts' distinguishing features, installers, user guides, system requirements, release notes, related docs, and useful training videos.Start Reading
resources-01
The Hidden Costs Of The Creative Process
The Hidden Costs Of The Creative ProcessContent operations cost time and money, but this guide shows you how to spend less of both and ensure production is smooth, efficient, and above reproach.Start Reading
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Creative Asset Management In Six Highly-Effective Steps
Creative Asset Management In Six Highly-Effective StepsLearn what digital asset management is and some practical first steps for managing design assets effectively so your content operations stay profitable.Start Reading

FAQs For Adobe And Connect

Is Extensis Connect Compatible With All Adobe Creative Cloud Applications?

Connect supports auto-activation for Adobe After Effects, Adobe Illustrator, Adobe InCopy, Adobe InDesign, and Adobe Photoshop, for Adobe Creative Cloud 2021 and later.  Connect also provides font panels you can use directly within Photoshop, InDesign, and Illustrator.

What Operating Systems Does Extensis Connect Work On?

The Extensis Connect desktop applications requires one of the following operating systems: Windows 11, Windows 10+, macOS™ 13.x, macOS™ 12.x, macOS™ 11.x, and devices with Apple M1 hardware. Connect is supported by the following web browsers: Safari, Chrome, Firefox, and Edge.

How Does Extensis Handle Updates to Creative Cloud Apps?

We continually release updates to Connect to ensure compatibility with Adobe updates. We’re an Adobe Silver Partner, and because we know how much our customers’ workflows rely on Adobe applications, we’re always actively maintaining and improving how you can manage Adobe Fonts and how to optimize your production process.

Does Extensis Connect Help in Managing Font Licenses and Ensuring Compliance Within Usage Terms?

Connect helps you bundle licensing information with your fonts, and you can also tag creative assets with licensing information. With Connect + Insight, you can also run font Font Risk Assessment Reports to identify problems in advance.